RIV·ORY

Support

Questions, bug reports, account help: Rivory is a small operation, and a real person reads every message.

The fastest way to reach us is email. Include your account email and, if it helps, a screenshot.

Email support@kleoslabs.dev

WC Predictor is now Rivory

If you used WC Predictor for the 2026 World Cup, this is the same app with a new name and more seasons to play. Your account, brackets, groups, and history carried over. Sign in with the same email, or with Apple or Google if that is how you signed in before, and find your World Cup archive under Play, then World Cup 2026.

Signing in

Rivory supports Sign in with Apple, Sign in with Google, and email one-time codes (no password). If a sign-in code does not arrive, check your spam folder, then try again after a minute. If you previously used Apple with a private relay email address and cannot get back in, email us and we will help.

How scoring works

Each competition explains its own scoring inside the app: open the competition, then look for the scoring notes on the game you are playing. Scores update automatically from official results, so a pick may show as pending until the relevant game or round finishes.

Groups and Clubhouses

A Group is one competition and one game mode with its own leaderboard: create one in a competition, then share the invite code. A Clubhouse is a persistent home for the same crew that carries across competitions and seasons, with chat built in. Joining a Clubhouse does not enter you into any game on its own; you choose what to play.

Deleting your account

Open Profile, choose Delete account, and follow the in-app confirmation steps to request deletion. Personal information is removed according to our Privacy Policy, including its limited retention periods. Deleting your Rivory account does not cancel an App Store or Google Play subscription; manage it in the store where you subscribed. For account help, email support@kleoslabs.dev.

Notifications

Reminder preferences live in Profile. Delivery also requires notification permission and a registered device, so if reminders are not arriving, check that notifications are allowed for Rivory in your device settings.

Still stuck? Email support@kleoslabs.dev and we will sort it out.